Got questions? Whether you’re thinking about enrolling or already learning with us, we’ve answered some of the most common things people want to know.
We focus on flexible, personalised learning designed for adults. Your course, schedule, and pace are built around your lifestyle, so you can learn in a way that works for you.
Our courses are designed for adults of all ages, whether you’re returning to education, changing careers, or looking to build new skills.
You’ll study from home, accessing your course materials online at a time that suits you. You can learn at your own pace, fitting your studies around work, family, and other commitments.
This depends on the course. Many of our courses are open to beginners, while others may have entry requirements. Our team can help guide you to the right starting point.
There’s flexibility in how you study, so completion times can vary. You can move at your own pace, allowing you to balance learning with your everyday life.
You’ll have access to tutor support throughout your course. Our tutors are there to guide you, answer questions, and help you stay on track.
Your work is submitted online and assessed by your tutor, who will provide feedback to help you improve and progress.
Yes, many of our courses lead to recognised qualifications or certificates. Details are provided on each course page so you know exactly what you’re working towards.
Yes, our courses are fully online, so you can study from anywhere. Some qualifications may require you to attend an exam centre, depending on the course.
We offer flexible payment options, including PayPal Pay in 3 and HUMM finance, so you can spread the cost in a way that suits you.
We’re here to support you. If you’re struggling or need guidance, your tutor and our support team are available to help you every step of the way.
We understand that circumstances can change. Please refer to our refund policy or contact our team, and we’ll talk you through your options.
Yes, all of our qualifications are fully accredited. We offer a range of recognised pathways designed to help you progress, whether that’s moving into employment, advancing your career, or continuing on to university.
Yes, we offer International GCSEs and International A Levels, which are designed for learners worldwide. These can be studied fully online, giving you the flexibility to learn from anywhere.
Not always. Some of our courses are exam-based, while others are assessed entirely through coursework. We also offer qualifications that can lead to university without any exams at all. 100% coursework-based.
Many of our subjects offer the option to sit exams remotely through our online exam centre. Availability depends on the subject, so we recommend speaking with one of our advisors to find out what options are available for you.
We offer two main ways to study, depending on the level of support you need:
Self-led learning: Ideal for independent learners. You’ll have access to our online community, along with planners and scheduling tools to help you stay organised and on track while studying at your own pace.
Tutor-supported learning: A more structured approach where you’ll receive support from a tutor, assessor, and mentor. You’ll benefit from regular contact, feedback, and guidance, helping you stay motivated and make steady progress.
If you’re confident learning independently, a self-led course may suit you. If you prefer more guidance, structure, and regular support, tutor-supported learning can make a big difference to your progress and success.
Yes, regardless of the option you choose, you’ll have access to support. Tutor-supported learners receive regular contact and feedback, while self-led learners can access our online community and learning tools.
Absolutely. All of our courses are designed to fit around your life. We work with you to create a study plan and pace that suits your commitments, helping you stay consistent and achieve your goals.
That’s completely normal. Our career advisors are here to help. You can book a no-obligation chat to discuss your goals, your situation, and the best options available to you.
We focus on giving you true flexibility, so instead of fixed timetabled lessons, you’ll have access to a wide range of recorded sessions that you can watch anytime, as often as you need. This means you’re never restricted by set class times and can study in a way that fits around your life.
Alongside this, we regularly run expert-led sessions and workshops. You’re welcome to join these live where possible, and if you can’t attend, they’re always recorded so you won’t miss out.
Most importantly, you’ll have access to dedicated tutor support, including 1:1 guidance, regular check-ins, and personalised feedback.
This ensures you’re fully supported while still having the freedom to learn at your own pace.
It’s all designed to give you the best of both worlds, expert support when you need it, with the flexibility to study in a way that works for you.
Already studying with Next Level Online College? Here are answers to some common questions to help you stay on track.
Your login details are usually sent within 24 hours of enrolment. If you haven’t received them, please check your spam or junk folder first. If they’re still missing, contact our support team and we’ll resend them straight away.
All of your learning materials are available through your online learner portal. You can log in anytime to access lessons, resources, and any additional support content. There are videos showing you how to work the platform and where to find what you need. Use that chat feature and speak to your tutor if you need links sending directly to you.
Assignments are submitted online through your learner portal. Full instructions will be provided within your course, making the process simple and easy to follow.
Yes, if you’re on a tutor-supported course, you can often submit drafts for guidance to help you improve before final submission. For exams, there are online assessments and progress checks. Those who pay for tutor support will have ongoing guidance from you dedicated assessor so that you are fully prepared for submissions and/or examinations
Don’t worry, your tutor will guide you on what needs to be improved and support you through resubmission, helping you stay on track and succeed.
We understand that life can be unpredictable. Extensions may be available depending on your course, so speak to our support team and we’ll talk you through your options.
We provide planners, scheduling tools, and guidance to help you structure your learning. Whether you’re studying independently or with tutor support, we’ll help you stay on track.
You’re not alone, support is always available. Reach out to your tutor or our team, and we’ll help you get back on track with a plan that works for you.
Our support team is here to help with any questions, whether it’s technical help, course guidance, or general advice. Just get in touch and we’ll be happy to assist. Your welcome email will have the contact of admissions who can direct you to the right person.
As our learners study from across the UK and internationally, you’ll arrange your own exam centre for A Level exams and any required practical assessments IF we can’t offer them remotely. This gives you the flexibility to choose a location and timing that works best for you.
Here’s how to get started:
Check your course details
Make a note of your awarding body and syllabus code, these can be found in your course materials or by asking your tutor.
Ask us if we have your subject for remote invigiation OR find an approved exam centre
Visit the relevant awarding body website (such as AQA, OCR or Edexcel) to search for approved centres and guidance for private candidates IF not sitting remotely.
Contact your chosen centre
Once you’ve found a suitable location, get in touch with the centre directly to arrange your exam booking. We do have some recommended centres if you need support.
Plan ahead
Exam sessions typically take place in May and June, so it’s important to book early and give yourself plenty of time to prepare. Our own online exam centre and exam officers will be in touch to make arrangements through NLC.
If you are needing to be responsible for booking your exams, our team is here to guide you through the process if you need support at any stage. You’re never alone in the process.
